ILLUSTRATIVE CASE EXAMPLES

Clear questions.
Practical investigative support.

These hypothetical assignment scenarios show how investigative services can support a decision. Each real matter receives its own scope and approach.

01 / LITIGATION SUPPORT

Locating a potential witness

The question: An attorney needs to locate a person who may have relevant information.

The approach: Review available identifiers, research appropriate records, develop locate leads, and discuss interview or process service needs.

The documentation: A record of research, verified contact leads when available, and any authorized interview findings.

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02 / INSURANCE INVESTIGATION

Documenting relevant activity

The question: A claims professional needs objective information about activity relevant to a claim.

The approach: Plan fieldwork around the assignment’s questions, location, timing, and appropriate observation methods.

The documentation: A factual report of observations, with photographs or video when available.

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03 / BUSINESS DUE DILIGENCE

Research before a decision

The question: A business wants to better understand available information about a prospective business relationship.

The approach: Define the research scope, review relevant records and open sources, and identify information requiring follow-up.

The documentation: An organized summary of findings and sources for the client to evaluate.

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04 / PROCESS SERVICE

Planning document service

The question: A client needs legal documents served within a specific timeline.

The approach: Review the documents, destination, deadline, available identifiers, and special instructions before attempts begin.

The documentation: Attempt status updates and appropriate service documentation based on the assignment.

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